Terms & Conditions: The Onco Clinic (AVID Oncology Pvt. Ltd.)

1. Introduction

These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing this website, you agree to comply with these Terms.

2. Medical Disclaimer

The content on this website is for informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before making any medical decisions.

3. Use of Website

• Not to misuse the website or engage in illegal activities
• Not to upload false or misleading information
• Not to attempt unauthorized access to hospital systems or patient records

4. Appointments & Cancellations

• Appointment slots are subject to availability
• Cancellations or rescheduling should be made at least 24 hours in advance
• In case of emergencies, the hospital reserves the right to reschedule

5. Payments & Refunds

• All payments must be made in Indian Rupees (INR)
• Refunds, if applicable, will be processed as per hospital policy
• The hospital is not responsible for payment delays caused by banks or payment gateways

6. Limitation of Liability

The hospital shall not be liable for any direct, indirect, or consequential damages arising from the use of this website or services, except as required by Indian law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

8. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.

9. Contact Us

For queries or concerns about these Terms, please contact:

Email: info@TheOncoClinic.com

Phone: +91 95996 45743

Address: The Onco Clinic, 2nd Floor AVISE Hospital Sector 38, Gurgaon, India, 122003